Gaming is about enjoyment, excitement, and entertainment. But when fun becomes a habit, problems can follow. At Viva Slots, we believe responsible gaming means knowing yourself, understanding your limits, and keeping gaming as a small pleasure in life — not everything.
Millions of members use our responsible gaming tools to play safely every day.
Viva Slots provides these tools to help you enjoy a safe and balanced gaming experience.
Set a maximum deposit limit — daily, weekly, or monthly. Once a limit is in place, it cannot be exceeded, not even by you.
Decide in advance how long you will play. When the time is up, the system will automatically remind you and end your session.
If you need a break, set a self-exclusion period of anywhere from 24 hours to 6 months. Your account will be completely inactive during that time.
View a full log of your gaming activity — time played, amount won, and amount lost, all displayed transparently.
Our strict age verification process ensures that only players aged 18 and above can access the platform.
Our Bengali support team is here for you around the clock. Whether it's a gaming issue or you're feeling overwhelmed, we're ready to talk.
These tools on Viva Slots are accessible directly from your account settings.
Set a maximum deposit amount per day. Any changes to this limit require a 24-hour waiting period.
Set a cap on your total deposits over a 7-day period. Stay within your budget and avoid unnecessary spending.
Set a monthly budget and stick to it through to the end of the month.
If needed, you can request permanent account closure. Contact support and it will take effect within 24 hours.
| Limit type | Minimum session length | Time for a change | Effective immediately? |
|---|---|---|---|
| Daily Deposit Limit | 1 day | After 24 hours | Yes |
| Weekly deposit limit | 7 Days | After 7 Days | Yes |
| Monthly deposit limit | 30 Days | After 30 Days | Yes |
| Session time limit | 30 Minutes | Anytime | Yes |
| Self-exclusion | 24 hours | Upon expiry | After request |
| Permanent closure | Permanent | Not applicable | Within 24 hours |
Responsible gaming is not just about playing less — it means playing with awareness, with a plan, and with your financial and mental well-being as the top priority. At Viva Slots, we want you to enjoy every gaming session, without it affecting your family, your work, or your daily life.
Online gaming is growing fast in Bangladesh. With smartphones widely available and mobile payments easy to use, anyone can play anytime. That accessibility, however, can come with risks. That's why Viva Slots has made responsible gaming a core principle from day one.
Keep in mind: Gaming is a form of entertainment. It is not a source of income and should never be seen as a way to solve financial problems.
Responsible gaming means: playing with the possibility of loss in mind, staying within your set budget, managing your own time and spending, and not letting gaming take over your life. Keep to these four principles and Viva Slots will be a genuinely enjoyable experience.
It is not always easy to notice when entertainment turns into a problem. Watch out for the following signs.
You end up spending more money each time you start a game than you originally planned.
Depositing more money to try to win back what you've lost.
Unable to spend time with family or stay focused at work because of gaming.
Borrowing money from friends or family, or taking out loans, to fund your gaming.
Hiding how much you are playing or spending from people close to you.
Feeling restless, irritable, or frustrated when you cannot play.
If you identify with two or more of these signs, stop now and seek help.
Answer these questions honestly. If most of your answers are yes, it may be time to reconsider your gaming habits.
Are you spending more BDT on gaming than your budget allows?
Do you feel restless or irritable when you are unable to play?
After a loss, do you find yourself spending more time and money trying to recover it?
Is your gaming affecting your relationships with family or friends?
Are you spending long hours gaming at the expense of sleep, meals, or work?
Have you ever lied to yourself or hidden the truth from others about your gaming?
Do you feel that your gaming is no longer in your control?
If you answered yes to three or more questions, contact our support team or set a self-exclusion period.
There are a few simple but effective steps that will help you stay in control at all times.
Decide how much BDT you are willing to spend before you start playing. Once that amount is gone, end the session — win or lose.
Set a daily time limit for how long you play. Use a timer and configure session time limits in your account.
After a big loss, don't jump straight back in. Take a break and give yourself time to think clearly.
When you win, withdraw a portion of those winnings. Save some rather than putting everything back into the game.
Spend time with family, catch up with friends, or pursue other hobbies. Gaming should not be your only form of entertainment.
If you feel you cannot control yourself, reach out to Viva Slots support. Asking for help is not a weakness — it takes courage.
Viva Slots is strictly for players aged 18 and above. A rigorous age verification process is applied at registration. Any account created using false information will be permanently closed and all deposited funds will be forfeited.
If you have children or teenagers at home, take the following steps:
If you suspect a minor has used your account, contact [email protected] immediately.
Problem gambling is a mental health issue and there is no shame in it. Many organisations in Bangladesh and internationally offer free support. If you are struggling, or you see someone close to you struggling, do not wait — reach out for help.
The Viva Slots support team is available 24/7, every day of the week. Whether you need help with a gaming issue or are feeling stressed or anxious, our team can point you in the right direction.
Questions our members ask most often.
Join Viva Slots — where fun and safety go hand in hand. Register today and start playing smart.
For players aged 18 and over. Play responsibly.