When you use Viva Slots, your privacy is our top priority. Find out exactly what data we collect, how it's stored, and who it may be shared with — all transparently laid out here.
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All your information
We have put multiple layers of security in place to protect your personal information on Viva Slots.
Every transaction and piece of personal information is protected with SSL 256-bit encryption. No third party can read your data in transit.
Your data is stored on encrypted servers subject to regular security audits. Firewalls and multi-layer authentication are used to prevent unauthorized access.
Viva Slots never sells or shares your personal information with third parties for marketing purposes. Your data remains completely confidential except where required by law.
We use cookies solely to improve your experience on the site. We clearly disclose which cookies are used and why. You can disable cookies at any time.
You can request to correct or delete your personal data at any time. We will process your request within 7 business days.
Identity documents submitted during registration and verification are stored with strict security measures and used only when required by law.
For privacy-related inquiries:
We collect certain necessary information when you register and use Viva Slots. This data is used solely to manage your account, ensure security, and improve our services. We never collect information beyond what is needed.
We never store your full payment card number, PIN, or bank password.
| Types of Data | Purpose of Collection | Mandatory? |
|---|---|---|
| Name & Date of Birth | Identity & Age Verification | Yes |
| Mobile Number | OTP & Security | Yes |
| Email Address | Notifications | No (Optional) |
| Payment Information | Deposits & Withdrawals | Yes |
| KYC Documents | Legal Verification | For withdrawals |
| IP & Device Information | Fraud Prevention | Automatic |
Viva Slots uses collected data only for specific, legitimate purposes. We believe transparency is the foundation of trust, so below is a clear breakdown of how each piece of information is used.
You can opt out of promotional messages at any time by updating your notification preferences in Account Settings.
Viva Slots never sells your personal data or shares it with third parties for advertising purposes. However, limited information may be shared in specific circumstances.
All third-party partners we work with are contractually bound to protect your data and are not permitted to use it independently.
The Viva Slots website and app use cookies and similar tracking technologies to enhance your browsing experience and help identify site issues.
You can manage cookies through your browser settings. Please note that disabling essential cookies may cause some features to stop working.
We do not retain your data longer than necessary. A specific retention period is defined for each type of information.
| Types of Data | Retention Period | Reason |
|---|---|---|
| Account Information | 5 years after account closure | Legal Compliance |
| Transaction Records | 7 Years | Financial Regulations |
| KYC Documents | 5 Years After Verification | Regulatory Requirements |
| Gaming Logs | 12 Months | Dispute Resolution |
| Cookie Data | At end of session or 30 days | Site Activity |
Once the retention period expires, your data is securely deleted or anonymized. Certain data may be retained beyond this period where required by law.
As a Viva Slots member, you have important rights over your personal data. We are committed to respecting those rights.
You can request to see what information we hold about you.
You may request corrections to any inaccurate or incomplete information.
You may request deletion of your data in certain situations.
You may object to the processing of your data in certain circumstances.
You can request a copy of your data in a portable format.
You may opt out of promotional communications at any time.
To exercise any of these rights, email us at [email protected]. We will respond within 7 business days.
Viva Slots is strictly for users aged 18 and above. We do not knowingly collect data from anyone under 18. Age is verified at registration, and accounts will not be created if verification fails.
If we become aware that personal data has been inadvertently collected from a minor, we will promptly delete that data and close the associated account.
If you believe your child is using this platform, please contact our support team immediately.
Viva Slots may update this Privacy Policy from time to time. For any significant changes, we will notify you in advance via SMS or through the platform.
Continued use of the platform after any changes will be considered acceptance of the updated policy. We recommend visiting this page regularly to stay informed.
The latest version of this Privacy Policy January 2026 Effective from.
If you have any questions, complaints, or requests regarding this Privacy Policy, please reach out to our dedicated Privacy Team. We offer support in Bengali and will do our best to respond as quickly as possible.
The questions our members ask most frequently.
Your privacy is fully protected. Register with confidence and enjoy the best gaming experience.
18+ only. Please play responsibly.